Last updated: September 14, 2026
You can cancel your Franchise Builder US subscription (operated by Grant Search US, Inc.) at any time. To cancel:
If you need assistance, you can also request cancellation through the Support section of the platform.
When you cancel your subscription, you retain access to the Service until the end of your current billing period. Your subscription will not renew after that date. You will not be charged again once cancellation is confirmed.
If you cancel during a free trial, your access will end when the trial period expires.
Subscription fees are billed in advance and are non-refundable, except as expressly provided in our Refund Policy. Canceling your subscription does not automatically entitle you to a refund for the current billing period. You will continue to have access to the Service through the end of the period you have already paid for.
Certain states grant consumers a statutory right to cancel subscription services within a cooling-off period after purchase. If you are a resident of California, Hawaii, or Maryland, you may have the right to cancel your subscription within 7 days of purchase and receive a full refund, subject to the conditions of your state's consumer protection law. Use the tool below to check whether your rescission right applies based on your state of residency and purchase date.
Certain states grant consumers a statutory right to cancel subscriptions within a cooling-off period. Select your state of residency and purchase date to see if a rescission right applies.
This notice is provided as a courtesy and does not constitute legal advice. Your state may provide additional consumer rights not listed here. If you believe your cancellation rights have been violated, contact us through the Support section or consult with a consumer protection attorney.
If your plan includes a one-time build-out fee, that fee covers the creation of your franchise system and is non-refundable once work has begun. Please review our Refund Policy for details on eligibility and the refund window.
After your subscription ends, your data will be retained for a limited period to allow you to export your content and re-subscribe if you choose. After that period, your data may be permanently deleted. We recommend exporting any content you wish to keep before your subscription expires.
You can re-subscribe at any time. If you re-subscribe within the data retention period, your previous content and settings will be restored. If you re-subscribe after your data has been deleted, you will start with a fresh account.
If you have an active marketplace listing tied to a paid tier, canceling your main subscription does not automatically remove your listing. Your listing will remain active until its listing period expires or you remove it manually. See the marketplace management page for listing-specific controls.
If you choose to pause your subscription rather than canceling, your subscription will automatically resume on a specified date at the then-current price. Per FTC dark pattern enforcement guidance, we conspicuously disclose the resume date and total price below.
You will receive an email reminder 7 days before your subscription resumes. You can cancel at any time before the resume date to avoid being charged.
If you experience any issues canceling your subscription or have questions about the process, please contact us through the Support section of the platform.
Under the FTC's 2024 Negative Option Rule, the cancellation path must be as simple as the sign-up path. If you have engaged the cancellation workflow more than once in a 12-month period, you are entitled to a Direct-to-Cancel path that bypasses all retention offers entirely.
Your Direct-to-Cancel Right: If you have previously attempted to cancel within the last 12 months, you may bypass all "Stay and Save" or retention offers by using the Direct-to-Cancel button below. This ensures that the cancellation process is at least as straightforward as the original subscription process, as required by the FTC's 2024 rule on negative option plans (16 CFR Part 425).
Direct-to-Cancel
This button cancels your subscription immediately with no retention offers, no surveys, and no additional steps. Your access continues until the end of the current billing period.
Cancel Subscription ImmediatelyBy clicking this button, you acknowledge that your subscription will not renew at the end of the current billing period. You will retain access until that date. This action cannot be undone.
In addition to the FTC Negative Option Rule (16 CFR Part 425), the following states have enacted specific auto-renewal, continuous service, or negative option disclosure and cancellation laws. Franchise Builder US complies with all applicable state auto-renewal laws. If your state is listed below, the additional protections described apply to you and, where they conflict with the general terms of our Refund Policy or Terms of Service, the state-specific terms control.
FTC Negative Option Rule (16 CFR Part 425) — Federal Baseline: Effective July 14, 2025, the FTC's final "Click-to-Cancel" rule requires all sellers offering negative option features (including automatic renewals and continuous service plans) to: (a) provide clear and conspicuous disclosure of all material terms before obtaining billing information; (b) obtain the consumer's informed consent before charging; (c) provide a simple cancellation mechanism that is at least as easy to use as the method the consumer used to initiate the subscription; and (d) not misrepresent any material fact while using negative option marketing. Franchise Builder US complies with all requirements of the FTC Negative Option Rule.
California (Cal. Bus. & Prof. Code § 17600-17602 — AB 2863, effective July 1, 2025): California's amended Automatic Renewal Law (CARL) requires: (a) clear and conspicuous disclosure of all automatic renewal terms before obtaining billing information; (b) affirmative consent before charging (no pre-checked boxes); (c) a retainable post-transaction acknowledgement containing all terms; (d) online cancellation that is as easy as the sign-up process if the subscription was initiated online; (e) a renewal reminder notice 15-45 days before renewal for subscriptions of one year or longer; (f) a free trial notice 3-21 days before the paid period begins if the free trial lasts more than 31 days; and (g) no charge without express consumer consent. Violations are subject to fines up to $2,500 per violation and private lawsuits under the Consumer Legal Remedies Act.
New York (N.Y. Gen. Bus. Law § 527-a — effective November 5, 2025): New York's amended auto-renewal law requires: (a) clear and conspicuous disclosure of all material terms before billing; (b) affirmative consent (no pre-checked boxes); (c) a retainable post-transaction acknowledgement; (d) online cancellation if signed up online; (e) a renewal reminder 15-45 days before the cancellation deadline for contracts of six months or more; and (f) no charge without express consent. Violations are subject to fines, restitution, and class action lawsuits.
Colorado (Colo. Rev. Stat. § 6-1-1308.5): Colorado requires clear and conspicuous disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism. Cancellation must be available through the same medium used for enrollment.
Connecticut (Conn. Gen. Stat. § 42-126b): Connecticut requires clear disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism that is at least as easy as the enrollment method.
Hawaii (Haw. Rev. Stat. § 481H-1 et seq.): Hawaii requires clear and conspicuous disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism. Hawaii also grants consumers a 7-day right of rescission for certain subscription purchases.
Illinois (815 ILCS 915/1 et seq.): Illinois requires clear disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism. Illinois also requires that consumers be able to cancel through the same medium used for enrollment.
Louisiana (La. Rev. Stat. § 51:1431 et seq.): Louisiana requires clear disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism.
Maryland (Md. Com. Law Code § 14-3101 et seq.): Maryland requires clear disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism. Maryland also grants consumers a 7-day right of rescission for certain subscription purchases.
Minnesota (Minn. Stat. § 325G.40 et seq.): Minnesota requires clear disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism. Minnesota's law covers both consumer and business subscriptions.
North Carolina (N.C. Gen. Stat. § 75-101 et seq.): North Carolina requires clear disclosure of automatic renewal offer terms, affirmative consent, and a simple cancellation mechanism.
North Dakota (N.D. Cent. Code § 51-23-01 et seq.): North Dakota requires clear disclosure of auto-renewal terms and a cancellation mechanism.
Oregon (Or. Rev. Stat. § 646A.830 et seq.): Oregon requires clear and conspicuous disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism. Oregon's law applies to both consumer and business subscriptions.
Tennessee (Tenn. Code § 47-18-501 et seq.): Tennessee requires clear disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism.
Vermont (9 V.S.A. § 2463 et seq.): Vermont requires clear disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism.
District of Columbia (D.C. Code § 28-4411 et seq.): D.C. requires clear and conspicuous disclosure of auto-renewal terms, affirmative consent, and a cancellation mechanism that is at least as easy as the enrollment method.
Other States: Many additional states have consumer protection laws that may apply to automatic renewals and subscription billing, including but not limited to: Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Franchise Builder US monitors all state auto-renewal laws and updates its practices to comply with each state's requirements as they take effect.
How to Cancel in Any State: Regardless of your state of residence, you may cancel your subscription at any time by: (a) navigating to Account Settings → Subscription within the platform; (b) using the Direct-to-Cancel button on our Cancel Subscription page at /legal/cancel-subscription; or (c) contacting us through the Support section of the platform. Cancellation takes effect at the end of your current billing period. You will not be charged for the next billing cycle if you cancel before the renewal date. The cancellation process requires no more steps than the original subscription process, as required by the FTC Negative Option Rule and all state auto-renewal laws.
Franchise Builder US is committed to providing a transparent and fair cancellation experience. We do not use dark patterns — manipulative design tactics that make it difficult to find or complete the cancellation process. Specifically:
If you believe our cancellation interface does not meet these standards, please report it through the Support section. We take dark pattern complaints seriously and will remediate any non-compliant UI promptly.
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